Responsibilities include

📍Oversee the implementation of new Visa products the Client purchases by coordinating key Client and Visa teams to expedite implementation readiness activities and steer the client toward getting faster time to value and maximize adoption of deployed products. 📍Ensure Client operational goals and success metrics for their overall Visa product landscape are understood. 📍Build and sustain a trusted client advocate status with key client stakeholders by proactively executing against forward looking plans, in alignment with the Account Team, to track client specific outcomes including a clients adoption and performance of Visa products purchased. 📍Drive and deliver initiatives to improve client adoption of products and use of Visas self service tools. 📍Stay current with the latest local market trends, payment processing trends, Visa solutions and technologies to provide a great Client experience and generate new sales leads as solutions to identified client pain points.

Qualifications

📍Experience in a customer services role in financial services, payment cards, software, or information services industries. 📍Excellent verbal, written, presentation, and interpersonal skills are required. 📍In depth knowledge of the payment industry i.e., trends, threats, competitors, regulatory environments. 📍Analytical skills to extract and synthesize relevant data into business solutions and provide sound analysis. 📍Able to communicate complex technical terms and or processes in business language tailored to client environment. 📍Self starter able to achieve results as part of an effective team across countries and time zones and execute with minimal supervision. 📍Able to effectively prioritize and multi task under deadlines.

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