About the company
IO Global Founded in 2015, IO Global is one of the worldās pre-eminent blockchain research and engineering companies, best known for the Cardano blockchain platform. We are a fully decentralized, remote-working organization committed to the highest principles of academic rigour and evidence-based software development. The company builds high-assurance blockchain products for public and private sector clients. Our goal is simple ā to fuel our drive to be best in class by giving you the opportunity, resources and support to deliver your finest work to date. Youāll work with some exceptionally talented and friendly individuals who are always open to new ideas and ways of working. IO Global is an advocate of decentralized remote working, with 300 people working in more than 50 countries. Everyone has a different skill set, a different culture, and is at a different stage in their life. We aim to make collaboration between diverse people fun, exciting, and always rewarding. Many companies say they āthink outside the boxā ā for IO Global itās more, āwe think outside the geographyā.
Job Summary
What the role involves:
šAs a Senior Product Designer you will act as a critical advocate for customers and users, both in understanding their perspectives and pain points, and in helping to articulate what these requirements mean in the context of Midnight. In an agile environment, you will work closely with Product Owners, Products Managers and the Developer Relations team, and youāll bring your experience in shaping services and understanding technology user behavior to shape how Midnight will address those requirements, creating a compelling and strategically differentiating user experience that will foster adoption. This role reports into the Head of Product. šCollaborate with product managers, product owners, software architects and engineers, and other stakeholders to understand the requirements, user needs, and business goals. šApply a product and service design framework and work closely with the product team on its elicitation and implementation šConduct user research, usability testing, and gather feedback to inform the design process and make data-driven decisions. štechnologies in UX, service design and blockchain to continually enhance the user experience of our products and services. šCreate wireframes, mockups, and interactive prototypes to visualize and communicate design concepts effectively. šDevelop user flows and information architecture to ensure seamless navigation and interaction with blockchain applications. šDesign and iterate on user journeys that align with our business models and tokenomics while adhering to the principles of user-centered design. šWork closely with the architecture and engineering teams to ensure the successful implementation of designs, providing guidance and support throughout the development process. šDevelop comprehensive and user-friendly documentation for our blockchain products and services. šAdvocate for accessibility and inclusivity in design, ensuring our blockchain solutions are accessible to users with diverse needs. šContribute to a positive and collaborative team culture, sharing knowledge and insights to support the growth of Midnight. šWork to improve collaboration between the product design team and other teams.. šCreate and maintain comprehensive project documentation.
Requirements
Who you are: šBachelor's or Masterās degree in UX design, service design, or a related field. šAt least 7 yearsā of proven experience as a UX and/or service designer, preferably in blockchain or SaaS domains. šStrong portfolio showcasing successful UX and/or service design projects with complex user journeys. šExperience working with a multitude of players and partners (consulting company, integrators, users, governments, etc.). šSolid understanding of user-centered design principles and best practices, with a keen eye for detail and consistency. šExperience with front-end development technologies (HTML, CSS, JavaScript) is a plus, but not mandatory. šProficient in creating wireframes and interactive prototypes using design tools like Sketch, Figma, or Adobe XD to visualize and communicate design concepts effectively. šIn-depth understanding of user research methods and analysis. šCommercial awareness partnered with a strategic mindset. šOutstanding communication and interpersonal abilities. šDemonstrated expertise in applying user-centered design principles and methodologies to create intuitive and seamless user experiences and services. šProficiency in conducting user research, usability testing, and gathering user feedback to inform design decisions and enhance the usability of blockchain solutions. šStrong understanding of information architecture and service design, enabling the creation of logical and structured user flows.