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OKX
Senior Operations Manager Institutional
at OKX
over 1 year ago | 1091 views | 1 applications

Senior Operations Manager Institutional

Full-time
Hong Kong
Per year
$100,000 To $248,000

About the company

About OKX OKX is a leading crypto trading app, and a Web3 ecosystem. Trusted by more than 20 million global customers in over 180 international markets, OKX is known for being the fastest and most reliable crypto trading app of choice for investors and professional traders globally. Our Singapore office is a Product and Engineering hub and we are in the progress of expanding our teams in Singapore for the continuous growth of our global business. We build and maintain core trading platform with millions of daily active users. Design, Product and Engineering teams work cross-functionally to identify customer needs, and ship high-quality new features through fast iterations.

Job Summary

What You’ll Be Doing:

📍Manager and first point of contact of Trading, Collateral/Margin, Portfolio Reconciliation, Client Services -Operations 📍Collateral/Margin Operations including margin processing, ensuring margin calls are issued prior to the deadline agreed with business units, portfolio monitoring, dispute resolution, optimization, timely client reporting and new client onboarding. 📍Middle Office Operations includes serving as the primary point of contact for clients to address operational issues related to trade processing, settlements, queries, and problem resolution. Ensure timely and accurate processing of all trade transactions per established procedures. Generate and distribute timely operational reports and metrics to provide visibility into breaks, risks, and business performance. 📍Portfolio Reconciliation includes performing daily, weekly, and monthly reconciliations across front, middle, and back office systems. Identify and escalate breaks, ensuring data integrity.

Other responsibilities

📍Continuously identify opportunities to improve processes, reduce risks, eliminate repetitive tasks, and enhance workflows. 📍Lead operational initiatives including new system implementations, product rollouts, and process optimization. 📍Collaborate cross-functionally (Liquidity, Credit, Counterpart Risk, Finance, Asset, Product, Engineering, Sales, Trading teams) to resolve operational issues, respond to urgent needs, and identify solutions.

What We Look For In You:

📍Bachelor’s degree with work experience in financial services. 📍Proven analytical skills, problem solving ability, and a control mentality paired with meticulous attention to detail. 📍Self-driven quality and able to work under pressure with uncompromised integrity. 📍Strong organizational skills as well as the ability to effectively manage competing priorities. 📍Your confidence is balanced by a sense of humility and enjoy working as part of a global high-performance team. 📍Ability to work collaboratively with global members of the institutions team and the cross-functional teams. 📍Evidence of experience working within Financial Services with exposure to OTC derivatives.

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