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SupportNinja
Sales Manager
4 months ago | 154 views | 1 applications

Sales Manager

Full-time
Manila

About the company

SupportNinja was founded in 2015 to help companies solve for scale and connect them with a wider world of talent. Our vision is to show the world a better way to grow by developing the best people, implementing the latest technology, and challenging the status quo.

Job Summary

What does a day in the life as a Sales Manager look like?

šŸ“Possess a comprehensive knowledge of the organizationā€™s offerings šŸ“Oversee pre and post client onboarding support activities while safeguarding client satisfaction šŸ“Contribute to strategic decision-making processes and help drive business growth šŸ“Plan thoroughly, setting sales goals, analyzing performance data, and making forecasts for assigned accounts with sales accounts, in collaboration with the leadership team šŸ“Create and execute a strategic sales plan to ensure objectives are met consistently and with integrity šŸ“Identify and ensure training needs are met by collaborating with cross-functional teams šŸ“Monitor and analyze sales data, manage budgets and resources, and coordinate with other function groups with the intention of achieving the company objectives šŸ“Improve sales teamsā€™ performance by continually coaching and developing Sales Coaches šŸ“Ensure all sales teams have regular sales audits with measurable objectives šŸ“Adhere to company policies and procedures šŸ“Meet or exceed performance targets for related KPIs šŸ“Continuously improve knowledge of products, services, and processes by participating in training programs and continuous learning modules šŸ“Collaborate with other departments as needed šŸ“Maintain a positive, empathetic, and professional attitude toward customers and colleagues at all times šŸ“Perform other duties as assigned

What are the required qualifications for a Sales Manager?

šŸ“Must have high school diploma or equivalent šŸ“10+ years of call center experience šŸ“Proven work experience as a sales leader with successful sales initiatives šŸ“Experience in customer relationship management šŸ“Experience in sales forecasting and processing šŸ“Experience in managing training needs šŸ“Excellent communication, interpersonal and organizational skills šŸ“Proven success with sales lifecycle process šŸ“Ability to work well under pressure

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