About the company
About OKX OKX is a leading crypto trading app, and a Web3 ecosystem. Trusted by more than 20 million global customers in over 180 international markets, OKX is known for being the fastest and most reliable crypto trading app of choice for investors and professional traders globally. Our Singapore office is a Product and Engineering hub and we are in the progress of expanding our teams in Singapore for the continuous growth of our global business. We build and maintain core trading platform with millions of daily active users. Design, Product and Engineering teams work cross-functionally to identify customer needs, and ship high-quality new features through fast iterations.
Job Summary
What You Will Be Doing:
📍Collect, process, and cleanse data from diverse sources, ensuring data quality and consistency. 📍Conduct in-depth data analysis to extract valuable business insights and identify trends, patterns, and correlations. 📍Collaborate with different GBS functions to understand their data needs and challenges, especially in relation to Customer Service, and Risk 📍Operations, Legal/Compliance Operations. 📍Analyze customer interactions and feedback to identify trends and suggest improvements, enhancing the customer service strategy. 📍Develop and maintain dashboards, visualizations, and reports to track key business metrics, turning complex findings into actionable business insights for stakeholders.
What We Look For In You:
📍Currently pursuing a Bachelor/Master degree in Data Science, Statistics, Mathematics, Computer Science, or a related field. 📍Interest and/or limited experience in data analysis or similar roles. 📍Familiarity with data analysis tools and databases such as SQL, Python, Power BI, Quick BI, etc. 📍Basic knowledge of data gathering, cleaning, and transforming techniques; capable of analyzing large datasets and writing comprehensive reports.
