Office Management (50%)

📍Become the first point of contact for all office related issues. 📍Heavy involvement in staff engagement and events for the London team. 📍Work with the Talent team to ensure smooth onboarding experience for new hires in London. 📍Organize seating plan and desk arrangements. 📍Implement and maintain office procedures. 📍Manage relationships with the building managers. 📍Oversee relationships with suppliers. 📍Manage office budgets. 📍Oversee meeting rooms, ensuring they are prepared for meetings.

Customer Success (50%):

📍Collaborate with the Customer Success team to deliver exceptional support to our clients. 📍Communicate with customers via various channels, including email, chat, and phone. 📍Troubleshoot and resolve customer issues promptly and efficiently. 📍Gather customer feedback and insights to improve our products and services. 📍Participate in ad hoc projects with the Customer 📍Success team to enhance customer satisfaction.

WHAT YOU WILL NEED

📍A relentless & optimistic attitude, dedication to detail, and passion for crypto finance. 📍Strong commitment to maintaining security and privacy standards. 📍Exceptional organizational skills with a keen eye for detail. 📍Ability to thrive in a constantly evolving environment, welcoming and excelling in the face of last-minute changes. 📍Innate curiosity and a genuine passion for exploring new concepts, coupled with a continuous desire to learn. 📍Proactive "can-do" attitude, approaching challenges with a solution-oriented mindset. 📍Ability to work collaboratively and cross-functionally with a diverse management team and other key stakeholders. 📍A great sense of humor.