Key Responsibilities

📍Provide best-in-class coverage and support to our Institutional and individual VIP clients; build deep relationships to increase volumes, liquidity and loyalty 📍Lead by example to help the Institutional Sales team achieve combined team targets. Share best practice and encourage the team to perform to its potential 📍Work our leads pipeline and identify new prospective clients with the goal of getting them onboarded and trading 📍Assist with the client onboarding and trading experience 📍Promote available tools, products, and strategies to help clients maximize their trading potential 📍Share client feedback with BitMEX product and engineering teams and write specific proposals for improvements 📍Learn and thoroughly understand the BitMEX trading platform and current and future product and service offerings, and how these will affect our client 📍Understand the BitMEX value proposition and how to appeal to the wide variety of clients we service 📍Regularly report on client issues, recommendations, criticism, and trading activity; follow up regularly. Explain priority of issues to and craft solutions with the Product team. 📍Suggest and implement process changes to enhance team efficiency and coverage quality 📍Take ownership of communication to our Institutional customers. 📍Represent BitMEX at relevant industry conferences to stay on top of industry developments, enhance our image, build connections and solidify existing relationships 📍Maintain awareness and knowledge of industry-related developments 📍Occasional travel requires

Qualifications

📍Experience engaging with clients in the financial services industry with strong knowledge of the Crypto industry 📍Previous team management skills 📍Proven track record in achieving sales KPIs and expanding client base 📍Experience communicating in a professional manner and assisting with high-value clients 📍Strong strategic thinking and client-facing communication and interpersonal skills 📍Existing client relationships within the crypto industry will be extremely valuable 📍Trading experience with Bitcoin or other asset classes preferred 📍Strong understanding of digital currencies and passionate about the space 📍An entrepreneurial mentality with the ability to work well under pressure, thrive working under limited direction, and a strong sense of personal accountability and ownership 📍Must be comfortable with networking 📍A good team player with strong interpersonal skills, leadership potential and ambition 📍Proficiency with spreadsheet and presentation software