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EToro
Customer Service Representative
at EToro
about 1 year ago | 1512 views | 5 applications

Customer Service Representative

Full-time
Cyprus

About the company

The world's leading social investment network.

Job Summary

What will you be doing?

📍Be an effective bridge between company and clients 📍Provide first level support to the company’s clients by live chat, e-mail and phone 📍Receive requests for assistance and support and respond with the utmost professionalism possible according to the company’s guidelines 📍Keep the customer’s interest alongside company’s requirements in mind at all times 📍Interact with clients through both written and verbal communication 📍Keep vigilance regarding company's compliance with Cyprus and Global regulations 📍Represent the company and product at the highest possible level and provide a 📍“WOW” professional and service experience

REQUIREMENTS

đź“ŤThis is a shift-based position -Ability to work shifts and weekends - 5 working days per week đź“ŤMust be already living in Cyprus -This is not a relocation position đź“ŤEnglish at a high level (read, speech and written) đź“ŤBasic understanding of the financial markets đź“ŤExperience working in Customer Service đź“ŤService Oriented đź“ŤPhenomenal inter-personal skills đź“ŤHigh motivation to succeed and contribute

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