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OKX
Customer Fund Operation Manager/Analyst
at OKX
about 1 year ago | 796 views | Be the first one to apply

Customer Fund Operation Manager/Analyst

Full-time
Singapore

About the company

About OKX OKX is a leading crypto trading app, and a Web3 ecosystem. Trusted by more than 20 million global customers in over 180 international markets, OKX is known for being the fastest and most reliable crypto trading app of choice for investors and professional traders globally. Our Singapore office is a Product and Engineering hub and we are in the progress of expanding our teams in Singapore for the continuous growth of our global business. We build and maintain core trading platform with millions of daily active users. Design, Product and Engineering teams work cross-functionally to identify customer needs, and ship high-quality new features through fast iterations.

Job Summary

What You’ll Be Doing

📍Manage customers' fiat currency deposits and withdrawals on the exchange platform, be responsible for overseeing the transfer of fiat currency into and out of the exchange. 📍Ensure the local operational team's work aligns with the appropriate SOP. 📍Reconcile daily fiat balances between the exchange system and bank accounts, pinpoint discrepancies, investigate reasons, and make necessary adjustments. 📍Manage treasury risk from customer funds and specific channels. 📍Assist with group's financial department in accounting. 📍Work with internal teams such as Product, Engineering and other cross functional teams to build up system capabilities and setup new operational flows. 📍Work with internal teams to provide customer fund ops solutions for new business initiatives and support projects for new business launches.

What We Look For In You

📍Bachelor's degree in Finance, Accounting, or a related field. 📍3-5 Years above working experience in large MNC, financial institutions, or fintech companies in cash/fund operation positions, highly preferred with exposure to global customer fund operations as well as in-house system build-up related experiences. 📍Familiar with the procedures of fund clearing/settlement and reconciliations from both crypto exchange and bank perspectives, and knowledge of fund flows of global payments will be preferred. 📍Proficient in financial reconciliation and accounting principles. 📍Proficiency in English and Mandarin, both written and spoken. 📍Strong attention to detail and ability to work with large data sets. 📍Excellent problem-solving skills and ability to work under pressure. 📍Strong computer skills, including proficiency in Microsoft Excel. 📍Familiarity with AML/KYC regulations and compliance procedures is a plus. 📍Ability to work independently and collaboratively in a fast-paced environment.

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