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Ramp Network
Customer Success Associate
10 months ago | 741 views | 10 applications

Customer Success Associate

Full-time
London
Per year
$90,000 To $110,000

About the company

We are Ramp Blockchain is changing the world and has the potential to turn it upside down. We know that it is time to reverse the model we got used to, where the top 1% decide on everything. Blockchain democratises entertainment, and wealth, builds new opportunities for community-driven innovation, and shakes up the ancien regime. Weā€™re inches away from the paradigm shift and Ramp is here to help move the needle. The bottom-up revolution is already on the move and there is still some space onboard. Ramp is here to use the knowledge of finance and technology to make business more open to everyone to join in and make crypto easier. Interacting with crypto-powered apps still feels intimidating for most. We work to unlock a future where crypto is as easy to use as eCommerce is today. We believe in technology-driven change. We are a part of the decentralised revolution. For us, that means adding value to the world through an individual approach and critical eye. Our operating framework is built on passion & hunger. We gathered the best-in-class team to work together on things that matter. We want you to feel challenged and motivated by the company you have and give the same feeling to your teammates. If you share our values and approach, there is a space for you at Ramp!

Job Summary

What you will be working on

šŸ“Support the Head of Compliance, UK and Emerging Markets in the implementation andmanagement of relevant compliance programmes such as ML and TF, financialpromotions, the Travel Rule and Anti Bribery and Corruption šŸ“Coordinate the timely investigation and decisioning of SARs with the NCA šŸ“Lead and manage strategic compliance projects under supervision of the Head ofCompliance UK and Emerging Markets šŸ“Act as a Compliance SME to the business on new products, services and geographies šŸ“Support training of employees on compliance-related topics such as AML, Sanctions,AntiBribery and Corruption, Financial Promotions and the Travel Rule šŸ“Provide management information (ā€œMIā€) and reporting to the Head of Compliance UK to ensure their awareness of the status of the AML and CTF compliance programmes šŸ“Work closely with, and support, key stakeholders in the Commercial, Marketing, Legal,Operations, Compliance Operations, Support and Product teams

What you will bring:

šŸ“Experience in the second line of defence (2LOD) šŸ“Compliance team at a licensed financial institution, or in a consultancy or regulator šŸ“Knowledge of UK regulation and requirements as they relate to a registeredcryptoasset business šŸ“Problem-solving and decision-making skills, with the ability to analyse complexinformation to identify the key issue/action and drive resolution šŸ“Highly collaborative and able to work effectively with a variety of cross-functionalstakeholders šŸ“Strong project management skills and attention to detail šŸ“Fluent in English; any additional language abilities are a plus (we operate globally!) šŸ“Genuine enthusiasm and curiosity about fintech and crypto šŸ“Ability to quickly learn and adapt to new technologies and systems šŸ“Willing and able to travel internationally

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