Key Responsibilities

📍Be the expert on our staking and infrastructure products, serving as the subject matter expert on product features, answering technical cryptocurrency-related questions, and demonstrating how InfStones can fit into clients' overall strategy. 📍Serve as the primary business development contact for a group of InfStones highest value institutional clients, co-owning the relationship with our Institutional Coverage sales teams from the top of the funnel through on-platform support. 📍 Build and maintain strong relationships with new and existing InfStones institutional clients, driving successful integrations with the institutional product suite and impact on the overall business. 📍 Provide a best-in-class experience for our clients through effective stakeholder management, decisive prioritization, and efficient execution across institutional teams. 📍 Effectively triage, manage, and prioritize incoming client requests. Manage requests through to resolution, including delegating across teams of subject matter experts. 📍Understand complex, multi-product client workflows and strategies to ensure that our institutional clients are integrated appropriately and use our product suite optimally.

Qualifications

📍Bachelor in Economics / Finance/Management, or other Business related fields. 📍 Minimum of 5 years of relevant experience in an institutional client partner/services/advisory role in the financial services or technology industry. 📍 Knowledge and passion for the crypto/blockchain industry. 📍Flexible and adaptable to meet the evolving needs of a high-growth and fast-paced organization. 📍 Experience with relationship or account management for institutional clients, liaising with executive leadership, management, and/or senior operations contacts. 📍 Excellent communication skills in order to operate across multiple departments, stakeholders, and clien