Responsibilities

📍Acquiring and developing trust relationships with a portfolio of major clients (global institutional/VIP clients). 📍Expanding the relationships with existing customers by sustained communication, understanding of their needs. 📍Building key customer service processes and systems, formulating management rules, and tracking the status of key customers. 📍Analysis of user behavior, finding hidden needs, writing key customer analysis reports, and communicating with various departments to provide optimal key customer service solutions. 📍Research and brainstorm on new methods of client acquisition based on data driven insights.

Requirements

📍Bachelors or Masters in Finance, Math, Business or related fields. 📍Having foundational understanding of the financial market (for example CFA level 1) is preferred 📍Past experience doing sales in at a traditional brokerage firm or financial institution is highly desirable. 📍Strong communication, ability to be flexible in a variety of situations, excellent relationship maintenance and sales skills, able to work under pressure. 📍Passionate about crypto. Industry experience would be of an advantage. 📍Bilingual English/Mandarin is required to be able to coordinate with overseas partners and stakeholders.

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