About the company
About OKX OKX is a leading crypto trading app, and a Web3 ecosystem. Trusted by more than 20 million global customers in over 180 international markets, OKX is known for being the fastest and most reliable crypto trading app of choice for investors and professional traders globally. Our Singapore office is a Product and Engineering hub and we are in the progress of expanding our teams in Singapore for the continuous growth of our global business. We build and maintain core trading platform with millions of daily active users. Design, Product and Engineering teams work cross-functionally to identify customer needs, and ship high-quality new features through fast iterations.
Job Summary
What You’ll Be Doing
📍Increase operational efficiency throughout the business development organization 📍Cross-functional collaboration with internal stakeholders across product, compliance, legal, risk teams across various geographies. 📍Co-own & manage incentive programs of DMM, VIP package and incentive program with product & CEO office 📍Prepare and present for quarterly business reviews for the APAC region 📍Identify upselling and cross selling opportunities for existing clients in the APAC region 📍Resolve customer's queries related to account, product and/or API 📍Leads generation and referral to Institutional BD team where applicable
What We Look For In You
📍Possess prior crypto industry experience in Account Manager capacity 📍Effective communicator, and able to conduct themselves professionally to internal and external stakeholders 📍Demonstrated track record of delivering growth metrics, leads, client conversations, and revenue generation. 📍Proactiveness and minimum supervision are needed, as ownership of responsibilities and a task-oriented mindset are a must in a remote set-up 📍Able to work on a shift basis, including weekends at times but not exceeding 5 days work week
