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OKX
CDD Operations Specialist
at OKX
5 months ago | 123 views | 3 applications

CDD Operations Specialist

Full-time
Turkey
Per year
$77,000 To $92,000

About the company

About OKX OKX is a leading crypto trading app, and a Web3 ecosystem. Trusted by more than 20 million global customers in over 180 international markets, OKX is known for being the fastest and most reliable crypto trading app of choice for investors and professional traders globally. Our Singapore office is a Product and Engineering hub and we are in the progress of expanding our teams in Singapore for the continuous growth of our global business. We build and maintain core trading platform with millions of daily active users. Design, Product and Engineering teams work cross-functionally to identify customer needs, and ship high-quality new features through fast iterations.

Job Summary

What You'll Be Doing:

📍comprehensive reviews of incoming customer onboarding cases and ensuring that the application of KYC principles are consistent with the Company’s KYC policy and customer risk assessment. 📍Reviewing KYC documents obtained from the customer, utilising our validation tools and reputable sources to verify the AML documentation. 📍Requesting appropriate CDD/EDD documentation from customers to ensure that the AML onboarding process is complete in line with our AML policies and procedures. 📍Follow up on pending CDD/EDD requests ensuring that communication is issued with the relevant SLA's. 📍Investigating possible matches generated by the scanning application that the Company uses to screen customers against sanctions, PEP's and adverse media news and ensuring the appropriate action is taken. 📍Provide information to management in respect of AML/CDD issues arising. 📍Maintain delivery of a high quality service level to customers and other departments ensuring all queries are dealt with in a professional manner and escalating where appropriate. 📍Support the enhancement of our CDD function and maintain procedures 📍Manage specific projects, which may arise from time to time.

What We Look For in You:

📍Completion of tertiary higher education such as Higher Diploma, Degree and onwards. 📍You have two or more years’ experience in AML/CDD/EDD review or in a KYC work domain, 📍You are a ‘team player’ who can work well within the function to deliver a quality service. 📍You are excellent communication and writing skills, and are attentive to details. 📍Excellent command of spoken and written English is required.

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