About the company
OpenAIās mission is to ensure that general-purpose artificial intelligence benefits all of humanity. Our Communications team is composed of PR/Media Relations, Events, Design, and other external-facing functions. The teamās ethos is to support OpenAI's mission and goals by clearly and authentically explaining our technology, values, and approach to safely building powerful AI. The Events team is a dynamic group dedicated to crafting extraordinary experiences that encompass our company's values and mission. Our team is driven by a passion for bringing people together to connect in meaningful ways.
Job Summary
In this role, you will:
šBuild and train bespoke models for the most innovative and novel solutions built on our APIs to maximize business impact and innovation for our most strategic customers. šProactively identify gaps in our fine-tuning API product based on evaluating customer needs, and deliver high-quality feedback from training bespoke models to the Product team. šServe as the primary technical authority for the model customization program. šScale the model customization program through codifying best practices, sharing knowledge, documentation, creating tools, and publishing technical accelerators internally, enabling a more repetitive and replicable motion. šBe the connective tissue between Applied Research, GTM, Product, and Engineering, especially when it comes to frontier model techniques for customer use cases. šHighlight new and creative ways our foundational models can be used for new domains.
You might thrive in this role if you:
šHave 7+ years of software engineering and ML experience. šHave built and/or delivered prototypes on top of our API platform. šHave led complex technical projects and programs with many stakeholders. šProactively identify opportunities for maximizing our customersā business value through leveraging the OpenAI API. šOwn problems end-to-end, and be willing to pick up whatever knowledge you're missing to get the job done to ensure both your team and our customers succeed. šHave a humble attitude and an eagerness to help others with empathy. šHave a desire to work directly with technical and non-technical customers, be a good listener and interpreter of their needs, and not be afraid to inquire deeper. šOperate with high horsepower, be adept at frequent context switching and working on multiple projects at once with expansive ownership, and ruthlessly prioritize. šThrive in dynamic environments and can navigate ambiguity with ease. šPromote diversity in thought. šBe an effective and polished communicator. šAre passionate about ML, data science, and widening the reach of practical AI technologies.
