About the company
Problem: DeFi, Gaming, and Social analytic needs are growing exponentially, but SLAs on scaled compute/storage are missing in our Web3 world. Our Solution: Data warehouse clusters use in-memory optimization for lightspeed-fast SQL+ ML on massive streams of data. Data is automatically migrated between cache, SSDs, and IPFS.
Job Summary
As a Solution Engineer (SE), you’ll be working directly with prospects and partners, and helping transform them into customers and advocates. You’ll be trained and positioned as a blockchain / Web3 expert, guiding highly interested start-ups and curious large corporations alike to a better understanding of the value of doing analytics on blockchain data, and the power of using blockchain technology for traditional analytics.
Day-to-day activities include working directly with customers: customer education, conducting demos or proof of value projects, representing your customer’s needs to SxT engineering, and communicating Engineering roadmaps back to customers. Being a start-up also means generating new collateral, such as blog posts, educational decks, demos or even new starter kits / data products to augment the value of Space And Time. Creativity and innovation are encouraged!
Travel to customer sites or conferences may be required, with a rough estimate of 25%.
Responsibilities
Learn, use, and advocate for SpaceAndTime with prospects and partners Directly own prospects/customer relationships and account management Construct and deliver customer-presentable collateral as needed, including presentations, educational sessions, demonstrations, starter kits, etc. Track customer engagement and system use to monitor customer health Create a strong partnership with SxT engineering to promote key product announcements across multi-channel platforms, including regular meetings Act as liaison between customer needs and SxT engineering to craft customer roadmaps Ideate and even possibly construct new starter kits / data products atop SxT based on customer interest and value Post-product launch: track and retire revenue quotas
Skills & Qualifications
Superb communication skills, both written (English) and verbal Technical understanding of distributed computing at scale, including a deeper understanding of one or two specific systems (Ignite, Spark, or Arrow preferred) Direct analytic experience, including delivery of real business value Understanding of SDLC and project management, particularly Agile Scrum and Kanban Ability to digest complex technical concepts into simple ideas that deliver understanding, then document those simple ideas into the best format for distribution Strong attention to detail, and an eye for effective documentation Light programming experience, in any procedural language (Python/Rust preferred) High-level knowledge of Crypto-Industry, including Blockchain, Web3, CryptoCurrency, DeFi, dApps, etc. 2 to 5 years of experience as a Solution Engineer in B2B, SaaS technology BS/MS degree in Computer Science, Engineering, or equivalent experience Our Commitment to Diversity and Inclusion: At Space and Time, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Space and Time are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics.
Benefits
˖ Ultra competitive salaries
˖ Medical, dental, and vision insurance, disability/life insurance
˖ 401(k) Plan
˖ Aggressive bonus structure and RSUs
˖ Very flexible PTO, paid holidays, and flexible workweeks
˖ Very flexible remote work options
˖ A massive list of perks including discretionary add-on bonuses for hard work, attending exciting events/conferences/parties, we’re headquartered on the beach near LA (but don’t mind you working remote)