Role

📍The Communications team at Whatnot works across all areas of the business in both a proactive and reactive capacity, and helps to shape and protect external and internal perceptions of Whatnot. We’re hiring for an experienced Senior Communications Manager to lead our storytelling across a range of corporate, Trust & Safety, consumer, and policy-related priorities in Germany. This role will be based in Berlin and report into our VP, Communications.
📍We’ve seen explosive growth in Europe. European sellers on Whatnot increased 600% year-over-year, now hosting over 20,000 hours of shows weekly. In this role, you will be responsible for developing and leading our communications strategy in Germany, highlighting the power of live commerce, our incredible sellers, and building trust in our platform as it relates to our policies around user safety, data privacy, and more. You’ll be an integral part of the team in building Whatnot’s brand and reputation, including media relations, crisis communications and external communication. In this role, you’ll: 📍Advance Whatnot’s brand externally: Build and leverage exceptional relationships with media and other third parties to educate key audiences on Whatnot’s business, policies and values. 📍Create high profile corporate and consumer campaigns: Work closely with company leaders to plan, develop and execute communications plans that tell the story of Whatnot and live shopping. Synthesize research, media and industry insights to identify areas of risk and opportunities to support larger business goals. 📍Build and Scale Issues Management: Manage company response for crisis and navigate high-profile escalations in real-time with key stakeholders. Establish and own a communications playbook for strategic and rapid response best practices. 📍 Team members in this role are required to be within commuting distance of our Berlin, Germany hub.

You

📍Curious about who thrives at Whatnot? We’ve found that embodying a low ego, growth mindset, and high-impact drive goes a long way here. 📍As our Senior Communications Manager, you should have 7+ years of Public Relations or corporate communications experience, plus: 📍A strong understanding of the media, cultural, and policy landscape in Germany 📍Fluent German and English speaker 📍Exceptional written and verbal communication skills with experience developing key messages and content for media as well as owned and operated channels 📍A self starter who is able to prioritize in challenging situations and balance between two-sided community needs and business and seller priorities

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