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IO Global
Security Operations Center Operator
atĀ IO Global
4 months ago | 145 views | 2 applications

Security Operations Center Operator

Full-time
United States

About the company

IO Global Founded in 2015, IO Global is one of the worldā€™s pre-eminent blockchain research and engineering companies, best known for the Cardano blockchain platform. We are a fully decentralized, remote-working organization committed to the highest principles of academic rigour and evidence-based software development. The company builds high-assurance blockchain products for public and private sector clients. Our goal is simple ā€“ to fuel our drive to be best in class by giving you the opportunity, resources and support to deliver your finest work to date. Youā€™ll work with some exceptionally talented and friendly individuals who are always open to new ideas and ways of working. IO Global is an advocate of decentralized remote working, with 300 people working in more than 50 countries. Everyone has a different skill set, a different culture, and is at a different stage in their life. We aim to make collaboration between diverse people fun, exciting, and always rewarding. Many companies say they ā€˜think outside the boxā€™ ā€“ for IO Global itā€™s more, ā€˜we think outside the geographyā€™.

Job Summary

The Security Operations Center is a core security function and operates 24/7, 365 days a year. The optimal candidate must understand that scheduling flexibility is key and must be able to work as requested. Candidates must be Colorado Residents, with a valid concealed carry permit. Candidates must reside within a 30 minute drive from our Colorado Headquarters based in Longmont, Colorado.

šŸ“Monitors, tests and responds to intrusion and other alarm systems at multiple locations. šŸ“Uses closed circuit TV (CCTV) video surveillance systems to confirm status of security systems and confirm authorization of individuals requesting access to any secure area. šŸ“Assists shift supervisors in the deployment of security personnel and security personnel activities. šŸ“Communicates effectively with staff, guests, and employees via radio, telephone, email and in-person. šŸ“Monitors and operates computer systems effectively. šŸ“Documents and investigates security events and incidents. šŸ“Dispatches security staff as appropriate and issues equipment. šŸ“Build, improve and maintain effective communication and relationships with co-workers, staff, subcontractors, vendors and guests. šŸ“Remain flexible to an ever changing environment, and adapt well to different situations. šŸ“Report safety concerns, security breaches and unusual activity both verbally and in writing. šŸ“Handle security issues or emergency situations appropriately, and contact local emergency responders; police, fire dept., EMTā€™s. šŸ“Fully participate in training and certification programs to enhance your ability and advance your career. šŸ“Be thoroughly familiar with our security operations manuals, post orders, policies, procedures and instructions. šŸ“Have experience and effectively use Microsoft products such as Word, Excel and PowerPoint. šŸ“Supports corporate operations, and the security movement teams The SOC Operator is responsible for effective and efficient processing of all information relevant to the security operation which includes, but is not limited to: effective distribution of phone calls, executing and receiving notifications, effective distribution and action of all information received electronically via email, intranet, service requests, shift activity logs and incident reports. šŸ“Have the ability to multi-task and work effectively under pressure or stressful situations in a calm and professional manner.

Requirements

Who you are: šŸ“A minimum of 2 years of experience in a security operations and a proven track record in a security operations center environment; or 5 years of prior security, military or law enforcement background šŸ“Armed security license, concealed carry permit, HR218 qualification CPR/AED/First Aid certifications šŸ“Possess appropriate user level computer skills and demonstrate the ability to effectively operate and manage security tools and processes. šŸ“Systems include but are not limited to access control, intrusion alarm systems, CCTV, and communications equipment. Previous experience with Access Control and Intrusion Detection Systems is preferred. šŸ“All current or former members of the military must provide a copy of their DD 214, and or NGB 22-R/discharge paperwork. Applicants will only be considered if they have an honorable discharge annotated on their discharge documents. šŸ“Persons who are hired for the SOC must meet a minimum physical fitness standard, which will include; the ability to run short distances, ability to drag an unconscious adult person from a vehicle or building, perform CPR, and the ability to lift a minimum of 50 lbs. Field specific or related education šŸ“Minimum of a high school diploma. Associates or Bachelorā€™s Degree preferred. šŸ“Possess strong communication skills in both the written and verbal format, in all delivery formats (i.e. in person, via radio, via telephone etc.) šŸ“Ability to work in a team oriented environment and the ability to work independently. šŸ“Neat and professional appearance. šŸ“Friendly and professional demeanor. šŸ“Ability to provide quality customer service in both a corporate, and family type of environment

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