About the company
Join Zeal Group, the award-winning FinTech Trading Platform and Trading Service provider. Our portfolio of regulated financial institutions and fintech companies is backed by a global team of 700+ professionals with headquarters in the UK and 22 offices worldwide. As a leading online trading provider for FX, commodities, precious metals, and CFD, we facilitate an estimated monthly trading volume of USD 100B by retail investors, traders, and institutions.
Job Summary
What you’ll be doing:
📍Maintain customer experience through team member interaction and products presentation. 📍Develop and train India sales team members by conducting daily sales observations, weekly reports and meetings. 📍Execution of company standard sales process and procedure. 📍Mentor and train sub-ordinates to become top performers and product experts in order to grow customer base. 📍Follow up on CRM records and make sure it is always updated. 📍Maintain knowledge of new products, offerings, and company promotions for targeted customer. 📍Ensure India sales team is meeting KPI’s on daily, monthly, quarterly basis. 📍Demonstrate teamwork by assisting and cooperating with co-workers as needed 📍Maintain confidentiality of company and all customer records. 📍Represent company in areas of public relations like expos, company events, etc. 📍Achieve needed results and a high level of sales performance. 📍Assist CS team in maintaining KYC documentation. 📍Oversee and ensure compliance of all sub-ordinates. 📍Conduct Quality Assurance call reviews in a timely manner to better coach the team. 📍Recommend new products and services and/or procedural adjustments based on customer needs and market changes. 📍Ensure sales team is achieving sales targets including: No. of Accounts (Lead to Account) No. of Funded Accounts (FTD) Gross Deposits. Client Satisfaction. No. of daily calls. Quality of calls.
Requirements
What you’ll need: 📍Degree holder of any business-related disciplines. 📍Minimum 5 years of working experience in sales and/or business development for FOREX/ Financial industry, exposure in India or other SEA Market is preferrable. 📍2-3 years of proven successful record in leading a sales team. 📍Excellent verbal and written communication skills 📍Excellent interpersonal, negotiation, and conflict resolution skills 📍Excellent organizational skills and attention to detail 📍Strong analytical and problem-solving skills 📍Ability to act with integrity and professionalism 📍Proficient with Microsoft Office Suite or related software