About the company
Whatnot is a livestream shopping platform and marketplace backed by Andreessen Horowitz, Y Combinator, and CapitalG. Weāre building the future of ecommerce, bringing together community, shopping and entertainment. We are committed to our values, and as a remote-first team, we operate out of hubs within the US, Canada, UK, and Germany today. Weāre innovating in the fast-paced world of live auctions in categories including sports, fashion, video games, and streetwear. The platform couples rigorous seller vetting with a focus on community to create a welcoming space for buyers and sellers to share their passions with others.
Job Summary
Role
šAs a Sales Operations Manager, you will be responsible for translating our sales strategy into tangible goals for the team. You will own the compensation model for our incentive-based employees and develop plans for new functions as we grow the organization. šUse forecasting, in-depth analyses, and input from RevOps, Sales leadership and Finance to build sales compensation models and inform OKR-setting šServe as a trusted partner to Sales Leadership and People Team in rolling out new sales plans/quotas quarterly šDrive the sales planning cycle by setting and tracking quota targets across various Sales teams that align with growth strategy and goals šBuild net new compensation structures for new partnerships and customer segments šBuild dashboarding for compensation tracking and payouts that informs improvement of the sales commission model each quarter šCollaborate with Finance to facilitate accurate and timely commission payouts šDrive standardization and automation of all processes related to commission-setting and tracking šSupport broader RevOps needs such as conducting strategic analyses, building performance monitoring, and taking on special projects šTeam members in this role are required to be within commuting distance of our Los Angeles, San Francisco, or New York City hubs.
You
šCurious about who thrives at Whatnot? Weāve found that low ego, a growth mindset, and leaning into action and high impact goes a long way here. Youāre a fast learner and self-starter energized by talking to people, solving challenges, and driving towards sales goals. šYou have a passion for our mission at Whatnot - you live and breathe the needs of our communities and work relentlessly to improve their experiences on Whatnot šYou are scrappy and flexible enough to work in an ambiguous environment with coaching and guidance, especially when it comes to building something 0 to 1 šYou have 4-5 years of experience working in a fast-paced organization, and a track record of working quickly, iteratively, and cross-functionally šYou have prior experience working with sales organizations and on sales compensation models šYou have business acumen, are deeply analytical, detail-oriented, and comfortable understanding and manipulating data to take action on business insights šYour deep analytical experience includes using SQL and dashboarding tools as part of your day to day work