About the company
We are Ramp Blockchain is changing the world and has the potential to turn it upside down. We know that it is time to reverse the model we got used to, where the top 1% decide on everything. Blockchain democratises entertainment, and wealth, builds new opportunities for community-driven innovation, and shakes up the ancien regime. We’re inches away from the paradigm shift and Ramp is here to help move the needle. The bottom-up revolution is already on the move and there is still some space onboard. Ramp is here to use the knowledge of finance and technology to make business more open to everyone to join in and make crypto easier. Interacting with crypto-powered apps still feels intimidating for most. We work to unlock a future where crypto is as easy to use as eCommerce is today. We believe in technology-driven change. We are a part of the decentralised revolution. For us, that means adding value to the world through an individual approach and critical eye. Our operating framework is built on passion & hunger. We gathered the best-in-class team to work together on things that matter. We want you to feel challenged and motivated by the company you have and give the same feeling to your teammates. If you share our values and approach, there is a space for you at Ramp!
Job Summary
What You’ll Do
📍Develop and execute Ramp’s risk underwriting policy used to onboard new business to the Ramp platform across corporate credit card and bill pay products 📍Build and maintain monitoring dashboards for underwriting outcomes, processes and losses 📍Partner with product and engineering to build best in class risk tooling to increase operations efficiency 📍Research emerging underwriting and fraud trends to innovate on Ramp's decisioning systems and policies 📍Provide best in class customer experience, while managing credit and fraud risk, by effectively managing customer support requests on their application over phone and email 📍Have the ability to grow, develop and learn in a fast-paced, start-up environment
What You Need
📍Minimum 1-2 years of experience in Underwriting, Credit Risk Management or Fraud Risk Management 📍Experience within consumer/ corporate/ small business cards, payments, invoices, lending, or related industries 📍Excellent written and verbal communication skills 📍Strong background in customer support via email 📍Investigative and critical thinking skills 📍BA/BS from an accredited university
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