Responsibilities:

📍Leadership & Team Development 📍Build, lead, and scale a high-performing team of Account Managers focused on managing high-value customers of the Main App. 📍Establish best practices, processes, and KPIs to ensure exceptional account management and client service. 📍Provide coaching and mentorship to Account Managers, equipping them with the skills, strategies, and information needed to enhance client relationships.

Requirements

📍8+ years of experience in account management, sales, or relationship management, preferably in crypto, sports betting/iGaming, trading, fintech, or financial services. 📍Proven experience building and leading high-performing teams, with a strong ability to hire, coach, and develop talent. 📍Exceptional customer relationship management skills, with a track record of managing high-net-worth clients. 📍Strong analytical mindset, leveraging data to drive strategy and performance improvements.

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