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Chainlink Labs
Product Operations Lead
about 10 hours ago | 7 views | Be the first one to apply

Product Operations Lead

Full-time
London, United Kingdom
Per year
$100,000 To $120,000

About the company

About Chainlink Labs Chainlink is the industry standard oracle network for connecting smart contracts to the real world. With Chainlink, developers can build hybrid smart contracts that combine on-chain code with an extensive collection of secure off-chain services powered by Decentralized Oracle Networks. Managed by a global, decentralized community of hundreds of thousands of people, Chainlink is introducing a fairer model for contracts. Its network currently secures billions of dollars in value for smart contracts across the decentralized finance (DeFi), insurance, and gaming ecosystems, among others. The full vision of the Chainlink Network can be found in the Chainlink 2.0 whitepaper. Chainlink is trusted by hundreds of organizations—from global enterprises to projects at the forefront of the blockchain economy—to deliver definitive truth via secure, reliable data. Chainlink Labs is an Equal Opportunity Employer. LI-Remote Chainlink Labs focuses on SaaS, Open Source, Software, and Blockchains. Their company has offices in New York City and San Francisco. They have a mid-size team that's between 51-200 employees. You can view their website at https://chainlinklabs.com/ or find them on LinkedIn. When applying, mention the word CANDYSHOP when applying to show you read the job post completely. This is a beta feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human RODMuOC4xNTIuNzEM

Job Summary

Your Impact:

šŸ“Establish and drive core product operating rhythms, including roadmap planning, sprint execution, release coordination, and retrospectives to enable consistent, high-quality delivery. šŸ“Lead strategic, cross-functional programs with Product Leadership—such as quarterly planning, cross-product forums, and tracking of initiatives like platform modernization and compliance readiness. šŸ“Define, track, and operationalize product success metrics in partnership with Product, Engineering, and Data teams; create dashboards to inform decisions and improve visibility into product health and team velocity. šŸ“Introduce and maintain standardized documentation practices (e.g., specs, release notes, decision logs) to enhance knowledge sharing, streamline onboarding, and reduce silos. šŸ“Launch and manage a lightweight but effective Voice of the Customer or Feedback Operations program to ensure user and partner insights are consistently informing product strategy.

Requirements:

šŸ“Strong analytical and operational skills: Able to define KPIs, analyze product data, build dashboards, and drive data-informed decisions. šŸ“5–8+ years of relevant experience: Background in Product Operations, Business Operations, or similar roles supporting product teams. šŸ“Process development and optimization: Experience designing and improving product development processes (e.g., roadmap planning, sprint rituals, release management). šŸ“Product lifecycle knowledge: Understanding of ideation through to launch and post-launch operations.

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