About the company
Block is one company built from many blocks, all united by the same purpose of economic empowerment. The blocks that form our foundational teams ā People, Finance, Counsel, Hardware, Information Security, Platform Infrastructure Engineering, and more ā provide support and guidance at the corporate level. They work across business groups and around the globe, spanning time zones and disciplines to develop inclusive People policies, forecast finances, give legal counsel, safeguard systems, nurture new initiatives, and more. Every challenge creates possibilities, and we need different perspectives to see them all. Bring yours to Block.
Job Summary
You Will:
šChampion the customersā needs across different customer segments globally šInvestigate, define, prioritize, and help delivery important product features that meet customers needs šUnderstand the global and local nuances across bitcoin management for consumers in dozens of countries across six continents, knowing when to go deeper vs not across dozens of countries - a global mindset is key šDevelop, experiment, and launch sustainable business models that drive revenue while thoughtfully scaling costs šDevelop and execute against a product strategy that covers: discovery and delivery of new product offerings that reach new customers globally; hardware interactions that are critical to the product experience, packaging and out of box experience; key communications experience that addresses both security and convenience needs for customers; and other key foundational experiences across the product šContribute to a culture of discovery and delivery where different stages of product development happens in parallel across a team of PMs, designers and engineers šPartner closely with other PMs, Engineering leads, Business, and Marketing Leads on a mix of strategy and execution topics across the Bitkey program šLead cross-functional efforts and help create useful process (e.g. helping the engineering and design teams think across product stages, in scope vs out of scope, how to approach technical estimations and trade offs on scope vs time to market vs resourcing)
Qualifications
You Have: š7+ years of Product Management experience šExperience in both building a new product, 0 to 1, which includes designing and running customer research and building something from scratch to launch, learn, and iterate, as well as experience scaling a product / business across numerous geographies šExperience defining user segments, personas šExpert in hypothesis-driven product development and experimentation šExperience in building software products and demonstrated ability to think through great UX from end to end discovery, conversion, usage, retention, upsell šA global-mindset developed over building products across multiple countries šExperience building products in a regulated industry
