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Improbable
Operations Manager
16 days ago | 112 views | 1 applications

Operations Manager

Full-time
London, United Kingdom
Per year
$77,000 To $82,000

About the company

We build interconnected user experiences in the metaverse that meaningfully extend the potential of our lives, providing new opportunities for economic, social and cultural change. These fulfilling online experiences thread through our daily lives, enriching multiplayer games, live interactive events, entertainment and social spaces. As companies and individuals around the world move to create, experiment with and participate in increasingly sophisticated immersive experiences, Improbable can be your trusted partner. Drawing on more than a decade of experience, we can provide the necessary infrastructure, technology, people, expertise and insight to help you realise your ambitions, whatever your needs.

Job Summary

Areas for Impact:

📍Building Start-Ups! – Work directly with emerging businesses, establishing strong operational foundations that set them up for long-term success. 📍Optimise Operational Effectiveness – Identify opportunities and risks across our entire venture ecosystem, conducting root-cause analyses to drive informed, strategic actions that enhance efficiency and scalability. 📍Equip Leaders with Strategic Insights – Partner with senior leadership and their teams to provide the tools, data, and resources they need to make high-impact decisions and drive venture success. 📍Design Processes for Growth – Design and implement frictionless workflows that empower teams to focus on their strengths, reducing operational bottlenecks and accelerating execution. 📍Oversee & Optimise Resource Billing – Manage and refine the resource billing model across the entire ecosystem, ensuring seamless data processing, accuracy, and efficiency while promoting financial transparency. 📍Drive Performance & Reporting Excellence – Track and refine key performance measures (OKRs, KPIs), managing reporting dashboards that deliver critical insights to the right stakeholders at the right time. 📍Manage Co-Development Partnerships – Oversee and grow partnerships to ensure smooth collaboration, contract adherence, and effective cross-stakeholder communication, enabling seamless execution across multiple ventures.

What we’re looking for:

📍Operations Expertise – Experience in Operations Management, particularly in Business Planning, Internal Comms, and Change Management. 📍Project & Resource Management – Proven background in project management, with hands-on experience using project and resource management tools. Bonus points if you’ve built insight dashboards to support strategic decision-making. 📍Adaptability in Fast-Paced Environments – Comfortable managing multiple priorities and shifting gears quickly without losing focus. You thrive in high-growth, dynamic settings where ambiguity is the norm. 📍Independence & Initiative – You operate with a high degree of autonomy, proactively tackling workstreams with minimal guidance, proactively anticipating challenges.

Looking for your next challenge? The world of crypto offers exciting roles in blockchain development, web3 innovations, and remote opportunities.

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