Responsibilities:

📍On-boarding merchants: handling KYC procedure, drafting agreements and other related documents, merchant accounts setup 📍Acting as an efficient and main point of contact for merchants during the onboarding process 📍Demonstrating a deep understanding of merchants` business models, excellent technical skills, and product knowledge, delivering high-level services to potential and existing merchants 📍Establishing productive, professional relationships with merchants and leveraging those relationships to drive the best possible merchant experience 📍Manage full-cycle of merchants’ registration with contractors 📍Work closely with Risk and AML departments in order to maintain merchants’ profiles following the company’s standards 📍Collaborate with the Technical team in order to ensure a complete technical setup of merchant accounts following business agreements

Your experience and mindset:

📍University degree or equivalent in Economics, Business Administration, or relevant field of study 📍At least one year of professional experience in account management or customer support, preferably in card acquiring / payments / financial services/banking industries 📍Exceptional interpersonal and organizational skills and the ability to develop strong working relationships at all levels of management 📍Ability to work independently, and possess strong organizational and time management skills 📍Strong attention to detail 📍Ability to see the whole picture and suggest any improvement 📍Excellent flexibility skills 📍Technical knowledge/experience is an asset 📍Knowledge of English is a must

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