You’ll Be Empowered To 🎮

📍Facilitate the growth and retention of games by taking ownership of partnership growth plans, and accountability for the ongoing success and retention of all managed partners on the platform. 📍Become a trusted advisor to partners, understanding their needs and providing guidance on launching games in web3. You will have the opportunity to personally develop and maintain strong relationships with key customers to drive satisfaction and loyalty. This will include key ownership over transaction volume, revenue, and active buyer number targets over time. 📍Create and drive a world-class strategy for Partner Success. You will design the operating model to bring this to life, including building OKRs, and health metrics and utilising data to generate insights. 📍Develop processes to identify upcoming hit games through data and invest heavily in building a detailed understanding of their plans to make them successful. 📍Share customer insights with several teams for planning, including PED, Marketing, Tokenomics, Solution Architecture, our Game Studio, Business Development and others. You will also coordinate with all of these teams to support the needs of our games. 📍Lead, mentor and inspire a team of Partner Success managers, fostering a culture of excellence, customer obsession and innovation. 📍Develop strategies to attract and retain top talent.

We'd Love You To Bring 🤝

📍8+ years of experience building global, distributed teams that work on Partner Success, Account Management, or similarly related fields in your industry. 📍5+ years working with executive-level stakeholders: You are comfortable interfacing with business customers through multiple channels, both async and synchronously, including with C-level profiles. 📍4+ years of leadership experience. 📍Expertise in developer-based fields, building empathy for the developer and their needs. 📍Demonstrated success in surfacing and driving product enhancements and feature development to serve partners. 📍Strong passion for gaming + web3 - this role will be actively working on identifying opportunities with games on core game loops. 📍Analytical mindset with strong problem-solving and project management ability. 📍Detail-oriented professional with the ability to oversee multiple tasks and projects simultaneously. 📍Exceptional communication, interpersonal and 📍Gaming experience preferred and must be web3 curious.