As a Client Relations Receptionist you will be responsible for:

📍Welcoming and Greeting Clients: Warmly welcome high-profile clients and visitors, ensuring a professional and exceptional first impression. 📍Managing Appointments: Coordinate and manage schedules, ensuring timely and seamless appointments and meetings for clients and executives. 📍Client Communication: Handle phone calls, emails, and correspondence with high-level clients, providing accurate information and exceptional customer service. 📍Maintaining the Reception Area: Ensure the reception area is always neat, professional, and reflective of the company’s standards. 📍Assisting with Client Requests: Address and fulfill client requests promptly, coordinating with other departments as necessary. 📍Handling Confidential Information: Manage sensitive client information with the utmost discretion and confidentiality. 📍Supporting Administrative Tasks: Provide administrative support to senior management and other departments as needed.

Requirements

📍Proficiency in English (spoken and written); Good level in one of the East Asian languages (Japanese, Chinese, or Korean) is required, additional languages will be a plus. 📍Prior experience in customer service, hospitality, or aviation. Customer Service Skills: Exceptional interpersonal and communication skills 📍Ability to work effectively in a team environment. 📍Willingness to collaborate with colleagues to ensure smooth operations. 📍Sensitivity to diverse cultures and backgrounds 📍Ability to interact respectfully with passengers from various countries and cultures.