About the company
Shift4 (NYSE: FOUR) is boldly redefining commerce by simplifying complex payments ecosystems across the world. As the leader in commerce-enabling technology, Shift4 powers billions of transactions annually for hundreds of thousands of businesses in virtually every industry. For more information, visit www.shift4.com.
Job Summary
Responsibilities:
đź“ŤOwn the roadmap, technical documentation, and implementation of workflows and standard operating procedures that occur within this new Mission Control System, including communicating and achieving buyoff from Shift4 Executives and accountable system owners. Report directly to the VP, Enterprise Systems to bring this vision to life. đź“ŤDesign and implement communication methods, escalation strategies, quality assurance protocols, and response plans to ongoing business and technical issues that Mission Control will identify. đź“ŤLead Mission Control engineers to ensure technical architectures and people oriented processes are aligned and systemically interwoven. đź“ŤBuild and manage a tactical team of operations engineers, technical writers, and systems engineers. đź“ŤIdentify, architect and implement new Mission Control functionalities with support from Mission Control engineering teams. đź“ŤExpand the vision, and collaborate with stakeholders to ensure the functionalities of the system are aligned with company objectives.
Minimum Qualifications:
đź“Ť10+ years of full cycle technical team management, with previous experience in an operational and workflow oriented role, preferably in leadership. Examples include Director of Operations, Director of Manufacturing, or Director Engineering.. đź“ŤBachelor's degree in a relevant field (Engineering, Analytics, Mathematics, etc). đź“ŤExperience operating in one of the following roles within an Aerospace Mission Control Center - Launch Director, Launch Conductor, Vehicle Controller, Ground Controller, or Chief Engineer. đź“ŤHighly competent communication skills, both written and verbal. You excel in distilling information from dense technical systems into concise and clear documentation, and have experience communicating those consolidations to an executive audience. đź“ŤPersonal experience leading technical projects, including conception, development, and implementation. đź“ŤExperience interacting with complex data systems such as LabVIEW, Tableau, or other graphical user interfaces.
