Responsibilities:

📍Own the roadmap, technical documentation, and implementation of workflows and standard operating procedures that occur within this new Mission Control System, including communicating and achieving buyoff from Shift4 Executives and accountable system owners. Report directly to the VP, Enterprise Systems to bring this vision to life. 📍Design and implement communication methods, escalation strategies, quality assurance protocols, and response plans to ongoing business and technical issues that Mission Control will identify. 📍Lead Mission Control engineers to ensure technical architectures and people oriented processes are aligned and systemically interwoven. 📍Build and manage a tactical team of operations engineers, technical writers, and systems engineers. 📍Identify, architect and implement new Mission Control functionalities with support from Mission Control engineering teams. 📍Expand the vision, and collaborate with stakeholders to ensure the functionalities of the system are aligned with company objectives.

Minimum Qualifications:

📍10+ years of full cycle technical team management, with previous experience in an operational and workflow oriented role, preferably in leadership. Examples include Director of Operations, Director of Manufacturing, or Director Engineering.. 📍Bachelor's degree in a relevant field (Engineering, Analytics, Mathematics, etc). 📍Experience operating in one of the following roles within an Aerospace Mission Control Center - Launch Director, Launch Conductor, Vehicle Controller, Ground Controller, or Chief Engineer. 📍Highly competent communication skills, both written and verbal. You excel in distilling information from dense technical systems into concise and clear documentation, and have experience communicating those consolidations to an executive audience. 📍Personal experience leading technical projects, including conception, development, and implementation. 📍Experience interacting with complex data systems such as LabVIEW, Tableau, or other graphical user interfaces.