Create New Account
Sign up to continue searching for suitable jobs in Web 3.0

OR
Terms of Use
Already have an account?

Log In to Your Account
Log in to continue searching for suitable jobs in Web 3.0

OR
Don’t have an account?
SpaceX
Customer Support Associate, Bilingual Spanish
at SpaceX
about 1 month ago | 254 views | 2 applications

Customer Support Associate, Bilingual Spanish

Full-time
Texas

About the company

SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal of enabling human life on Mars.

Job Summary

RESPONSIBILITIES:

📍Triage and resolve customer issues across multiple channels (digital, voice, etc.) 📍Provide technical support to customers using hardware, software, and network expertise 📍Be a relentless internal advocate for the customer within SpaceX. 📍Understand customer concerns, address them, and ensure their satisfaction
📍Surface product, process, and training issues by pairing quantitative and qualitative methods 📍Collaborate with internal teams to create and improve troubleshooting workflows and identify root causes of issues 📍Create and maintain an internal knowledge base and help center collateral

BASIC QUALIFICATIONS:

📍High school diploma or equivalency certificate 📍1+ years of experience in a front-line customer support role 📍Fluent in English and Spanish

If this role isn’t the perfect fit, there are plenty of exciting opportunities in blockchain technology, cryptocurrency startups, and remote crypto jobs to explore. Check them on our Jobs Board.

Salaries for similar jobs:

Similar jobs

1 day ago | 31 views | 1 applications
$54,000 To $82,000 per year
2 days ago | 41 views | Be the first one to apply
Full-time
Germany, Europe
22 days ago | 150 views | 5 applications
23 days ago | 97 views | 2 applications
Full-time
United States, North America
$100,000 To $110,000 per year
27 days ago | 271 views | 23 applications
$67,000 To $120,000 per year