About the company
We are SwissBorg, a FinTech scale-up headquartered in Lausanne, Switzerland. Our flagship product, the SwissBorg app, offers over 600,000+ users the best price and liquidity across 16 fiat and 39 cryptos, as well as giving them the opportunity to earn passive income with our Smart Yield account. Our community is growing fast, with over $1.5 billion in assets under management, a weekly volume of over 250 million, and over 20,000 Premium users. This is just the start in our mission to democratise wealth management by building products that allow individuals to manage their crypto assets at the touch of a finger. Whether you’re in Andorra or Singapore, whether your portfolio is worth one dollar or a million, SwissBorg gives you the best tools to learn about digital currencies and manage your wealth. Are you looking to join a team of revolutionaries on a mission to decentralise nations? We want to hear from you!
Job Summary
You will:
đź“ŤOwn and shape the product narrative, ensuring consistency and impact across all touchpoints. đź“ŤCollaborate closely with the CPO, Head of Design, Product Managers, and UX Designers to integrate storytelling into product development. đź“ŤWrite and refine microcopy (UI text, tooltips, error messages, buttons, onboarding flows, notifications) to enhance usability and engagement. đź“ŤDevelop clear and engaging user journeys that reduce friction and improve navigation. đź“ŤConduct research and usability testing to validate messaging effectiveness and iterate based on insights. đź“ŤSimplify complex concepts, creating instructional copy that guides users seamlessly. đź“ŤAdvocate for clear, inclusive, and accessible language throughout the product. đź“ŤWork with marketing teams to align product messaging with external campaigns, ensuring a cohesive brand voice. đź“ŤSupport product launches, collaborating with Product Managers to craft compelling campaigns. đź“ŤWork with translators to ensure the correct context and intent of the content are preserved across multiple languages.
Key skills:
📍Mastery of English—your writing should be as refined as the language of Shakespeare.A storyteller at heart, able to craft compelling narratives that bring our product to life. 📍Experience working in product development teams, shaping and influencing product narratives. 📍Strong understanding of UX principles, with the ability to simplify complex technical concepts into clear, user-friendly language. 📍Data-driven mindset, capable of analyzing user behaviour and refining copy-based insights. 📍Exceptional leadership and persuasion skills—you will be the voice of our product, ensuring its story is woven into every touchpoint. 📍Native-level English proficiency, both written and spoken.
If you’re passionate about blockchain and decentralized technologies, explore more opportunities in web3 and cryptocurrency careers.
