About the company
Coins is the most established crypto brand in The Philippines and has gained the trust of more than 18 million users. Through the easy-to-use mobile app, users can buy and sell a variety of different cryptocurrencies and access a wide range of financial services. Coins is fully regulated by the Bangko Sentral ng Pilipinas (BSP) and is the first ever crypto-based company in Asia to hold both Virtual Currency and Electronic Money Issuer licenses from a central bank.
Job Summary
Responsibilities
šOversee and lead the Compliance product team, monitor performance, manage incidents and identify enhancement opportunities for both existing and potential new solutions šDevelop and liaise with Compliance and internal stakeholders building world-class Compliance product solutions šEvaluate and improve Compliance product performance by tracking key metrics and notifications šPartner with multiple internal teams to identify and alleviate Compliance promptly šWork with Compliance, Engineering and Design to ideate, design, build, and optimize our user journey, from registration to KYC and beyond šOwn related operational metrics such as KYC pass rates šDrive strong decision-making through quantitative analysis, and qualitative research (including competitor research) and customer insights šPartner with cross-functional stakeholders (Compliance, CS, Operations, etc.) to scale the business while vouching for best in class user experience
Requirements
šBachelorās or Masterās degree in a technical field (e.g Computer Science) or a design-related field šExperienced in building and managing fintech related compliance/KYC features and flows šFamiliar with the onboarding/KYC flows of crypto exchanges and fintech apps šFamiliar with the Philippines and/or multi countries kyc rules šPossess superior analytical and quantitative skills, and have the ability to use hard data and metrics to back up assumptions šDemonstrate ability working in a data-driven environment and moving metrics to reach KPI goals šYou are insatiably curious and inquisitive (asking āwhy?ā a lot) You are a skilled communicator and can collaborate effectively with a breadth of stakeholders including engineering, lawyers, compliance people, sales reps, and executives šEnglish is a must, Chinese is a prefer to have
The future of finance is here ā whether youāre interested in blockchain, cryptocurrency, or remote web3 jobs, thereās a perfect role waiting for you.