About the company
Coinbase is one of the most trusted cryptocurrency exchanges today. It secures cash on FDIC-secured accounts, lets you securely connect and trade crypto via your bank account, and blocks suspicious accounts to ensure user safety
Job Summary
What you’ll be doing (ie. job duties):
📍You should have a strong understanding of global regulatory and legal requirements related to compliance, such as: Transaction Monitoring, Sanctions, Anti-Money Laundering, Know Your Customer (KYC), and Enhanced Due Diligence 📍You will lead the Compliance EDD and Screening training program: defining, and governing the team’s strategic vision by designing and developing the curriculum, and leading other individual contributors in the development of role based, technical compliance content; governing the ongoing deployment and maintenance of the program, measuring program success, and soliciting feedback for future iterations. 📍You will inspect and analyze metrics related to your workstream, and ensure L&D KPIs are met for completion, nesting pass first time, confidence in learning application, assessment data, and most importantly impact on business performance and quality metrics. 📍You will ensure your training program is aligned with regulatory and legal requirements, whilst delivering on Coinbase’s Customer Focus tenant to provide an industry leading onboarding experience. 📍You will maintain multiple training program asset types: elearning courses, instructor led resources, nesting process documents/trackers, training calendars, etc. 📍You will collaborate with multiple internal teams (Workforce Management, Vendor Management, Operations, Compliance etc) for training program feedback, to obtain required sign-offs, and for support with ongoing training deployments 📍You will manage multiple projects and deployments simultaneously, owning all aspects of scoping needs, resource coordination, timelines, deliverables, and goals. 📍You will work in tools like: Articulate, Docebo, Jira, Looker, Slack, and Gsuite products.
What we look for in you (ie. job requirements):
📍Proven track record of successfully managing complex projects with multiple stakeholders and delivering high-quality results within deadlines. 📍Excellent communication and interpersonal skills, with the ability to effectively engage and influence stakeholders at all levels of the organization. 📍Experience with instructional design methodologies, e-learning tools, and learning management systems. 📍Strong analytical and problem-solving skills, with the ability to identify training needs, evaluate training effectiveness, and recommend improvements. 📍Ability to work independently and as part of a team, with a high level of self-motivation and accountability. 📍Exceptional organizational and time management skills, with the ability to prioritize tasks and manage competing deadlines.