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Crypto.com
Community Manager
8 months ago | 580 views | 4 applications

Community Manager

Full-time
Hong Kong
Per year
$32,000 To $81,000

About the company

The World's Leading Cryptocurrency Platform

Job Summary

Responsibilities

📍Act as the community representative and maintain a strong presence on Telegram, Reddit, Discord, and Facebook 📍Collect and relay community feedback to internal teams, ensuring that community concerns and suggestions are heard 📍Recruit, train, and manage volunteer community moderators to ensure a positive and welcoming community environment 📍Work closely with different departments to create engaging community-related content 📍Foster community growth and increase engagement levels through strategic initiatives 📍Monitor community sentiment and proactively address any negative feedback or issues 📍Collaborate with Ambassadors in the Ambassador Program to amplify community efforts 📍Analyze community data, create reports and provide insights to drive decision-making and enhance community initiatives 📍Organize and host community events as needed 📍Be engaging, upbeat, and positive in all community interactions

Requirements

📍Minimum of 2 years of experience in community management or moderation 📍Strong communication, interpersonal, and leadership skills 📍Proven experience in managing communities on Telegram, Reddit, Discord, and Facebook 📍Proficiency in English is a must, proficiency in additional languages is a plus 📍Excellent problem-solving and conflict resolution skills 📍Passion for the cryptocurrency industry and understanding of blockchain technology 📍Ability to work independently and as part of a team

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