RESPONSIBILITIES

📍You will collaborate with global regional colleagues (AMS and APAC) during process design and creation. 📍Build and configure complex cloud-hosted customer environments. 📍Maintain and improve existing cloud-hosted customer environments including server upgrades and patching. 📍Optimize system performance, troubleshoot system problems, and analyze issues of a highly technical nature. 📍Work with Architecture teams to design and implement hosted customer solutions. 📍Collaborate with global regional colleagues to develop platform and product training to build the knowledge base among all Keyfactor Cloud Engineers. 📍Document current systems and draft and maintain policies, guidelines, and standard operating procedures. 📍Facilitate product testing for future application version deployments to our hosted environments. 📍Troubleshoot application/database performance issues related to connectivity, access, and security. 📍Monitor infrastructure and product availability to meet or exceed SLA commitments.

SKILLS AND QUALIFICATIONS

📍Experience with architecture, design, configuration, and deployment within the Microsoft Azure platform. (2 or more years) 📍Experience with automation tools like ARM Templates, Terraform, Ansible, or DSC. 📍Experience with Windows Server OS, IIS, and Active Directory (2 or more years). 📍Proficiency with PowerShell. 📍Experience with security monitoring and improving security posture. 📍Understanding of network topologies and firewalls. 📍Knowledge of security best practices in infrastructure, application, IAM, or data platform solutions. 📍Must possess strong troubleshooting abilities to get to the source of problems and think critically about possible solutions. 📍Experience building and supporting Azure SQL Database. 📍Ability to communicate effectively and work alongside leaders within our organization. 📍Azure certifications a plus.