The Skills You Bring

📍Prior experience in a support role or Bachelor's degree in a Technical university 📍Excellent problem-solving skills 📍Strong communication and interpersonal skills 📍Enthusiasm for continual learning and interest in blockchain technologies 📍Ability to work in a team 📍Customer-friendly attitude 📍Patience 📍Follow through on commitments, take responsibility for work, and deliver work on time 📍Ask questions to clarify expectations 📍Own failures and learn from them

The Value You Deliver

📍Collaborating with peers, finding opportunities to improve and develop better practices and procedures to improve the customer support experience. 📍Develop stable working relationships internally 📍Exchanges standard/basic information with colleagues and immediate supervisor, project leaders, and other professionals in the team/group 📍 Listen to different perspectives and remove biases from your own words and actions 📍Share new ideas and ability to adapt work when circumstances change 📍Escalate to lead when stuck and reflect on ways to improve from mistakes 📍Practice the Consensys Core Values regularly