YOUR VALUE

📍Developing and maintaining long-term relationships with key clients in the EMEA Region 📍Serving as the primary point of contact for client inquiries, providing exceptional account management and proactively addressing any issues or concerns. 📍Understanding clients' business objectives, challenges, and opportunities to effectively position Coin Metrics' products and services. 📍Collaborating with cross-functional teams, including Sales, Product, and Customer Support, to deliver solutions that meet client needs. 📍Identifying and executing upon upsell and cross-sell opportunities within existing client accounts to maximize revenue and achieve sales targets. 📍Conducting regular business reviews with clients to ensure their satisfaction and identify areas for improvement. 📍Staying up to date with industry trends, market developments, and competitor activities to proactively identify new business opportunities. 📍Preparing and presenting sales proposals, negotiating contracts, and managing the contract renewal process. 📍Providing feedback to internal teams on product enhancements, features, and client requirements to drive continuous improvement. 📍Collaborating with marketing and communications teams to support client engagement activities, including webinars, conferences, and industry events.

YOUR EXPERTISE AND EXPERIENCE

📍Interest in crypto and crypto assets 📍Bachelor's degree in Business, Finance, or a related field. An advanced degree is a plus. 📍Experience in account management, preferably in the cryptocurrency or financial technology industry. 📍Strong knowledge of the cryptocurrency market, blockchain technology, and related products and services. 📍Proven track record in managing and growing client accounts, meeting sales targets, and driving revenue growth. 📍Excellent interpersonal and communication skills, with the ability to build rapport and influence key stakeholders. 📍Strong negotiation and problem-solving abilities, with a focus on delivering exceptional customer satisfaction. 📍Self-motivated and results-driven, with the ability to work independently and collaboratively in a fast-paced environment. 📍Exceptional organizational skills and attention to detail, with the ability to manage multiple client accounts simultaneously. 📍Proficiency in CRM software (Hubspot preferably) and other relevant tools for account management and sales tracking. 📍Willingness to travel as needed to meet with clients and attend industry events. 📍Basic understanding of APIs