Position Summary

📍Responsible for monitoring the digital asset custody technology stack to ensure the stack is operational 24x7, stable and has sufficient capacity. Provide timely root cause analysis of platform and application incidents, involving the key resources as needed, so we can quickly restore normal operation. 📍Building out automated solutions for complex operational problems using industry best practice and cloud native technologies. Actively seek out innovative solutions towards operational excellence and coordinate proactively with development, operations, and the wider platform team to improve system availability, security, performance, and maintainability.

Duties & Responsibilities

📍Ensure continuous, scalable and robust operation of our production environments. 📍Collaborate closely with the development teams in a fast-paced delivery environment to foster SRE mindset as part of software development process. 📍Codify and rollout shared tooling and process/service to enable development teams continuously delivery new features while improving non-functional requirements such as system availability, security, performance, and maintainability. 📍Working with development and DevOps to ensure the appropriate level of component redundancy and infrastructure capacity is in place. 📍Proactively analyse events and provide ongoing recommendations to incorporate process improvements to prevent service impacting incidents. 📍Manage Level 1 through to Level 3 production support. 📍2+ years in SRE or Production Support within experience in the financial industry, or managing business critical systems requiring 99.9% uptime. 📍Proven background in hands-on production / application support. 📍Expert proficiency in Linux, Shell Scripting, Monitoring and Instrumentation tools. 📍Comfortable working with developer tools such as GIT, JIRA and Notion. 📍Familiar with Node JS, MariaDB/MySQL and managing automated build/deployment pipelines (e.g. GitLab, Ansible).