About the company
The @wallet Telegram bot is one of the most popular wallets in the TON ecosystem, which you can use to buy, exchange, and send crypto. Wallet provides easier entry to the crypto market than other popular services. We are connecting a messenger that has hundreds of millions of users with the ability to use cryptocurrency for purchases, transfers, and payments. Our audience exceeds 1 million users and continues to grow. Our team unites specialists with FinTech and blockchain expertise. Together, we want to change the perception of crypto assets usage and imp
Job Summary
Responsibilities:
šRespond to customer inquiries via chat in a professional and timely manner. šAnalyze and assess customer situations to provide accurate solutions. šHandle user appeals. šCollaborate with team members to improve the overall customer experience. šSuggest improvements to the product.
Qualifications:
šMust have: proven experience in a customer support role, working with a non-custodial and with appeals on a P2P market. šPreferred: experience in the cryptocurrency industry. šLogical thinking. šIntermediate proficiency in written English and Russian.
The crypto industry is evolving rapidly, offering new opportunities in blockchain, web3, and remote crypto roles ā donāt miss your chance to be part of it.
