About the company
B2C2 is a digital asset pioneer building the ecosystem of the future. The firm has unlocked institutional access to crypto by providing reliable liquidity across market conditions. B2C2ās success is built on crypto-native technology and continuous product innovation, making it the partner of choice for diverse institutions globally.Founded in 2015 and acquired by Japanese financial group, SBI, in 2020, B2C2 remains a standalone company. Headquartered in the UK, with offices in the US and Japan, B2C2 OTC Ltd. is authorised and regulated by the UKās Financial Conduct Authority (FRN 810834). We pride ourselves on our company culture and ability to attract not only the top talent but the right people. If you are looking for a role in an exciting new industry, at a dynamic company please keep reading.
Job Summary
Responsibilities:
šEnsure maximum uptime for production systems using real time monitoring. šProvide level 1 and 2 application and client support. šWork closely with Development, Quant and Infrastructure teams to investigate and solve system issues. šContinuous monitoring of application alerts to ensure systems are running optimally. šMaintain and enforce good quality internal documentation. šPerform weekly support duties checklists. šEnd to end ownership of client reported issues to resolution. šEnd user desktop support for internal staff.
Required Skills and experience:
šA self starter - able to take and own a problem and, by seeking assistance where needed, follow it through to resolution. šExcellent communication and interpersonal skills. šPrevious experience with programming/scripting languages is preferred. šA problem solver with a keen eye for detail.
The crypto industry is evolving rapidly, offering new opportunities in blockchain, web3, and remote crypto roles ā donāt miss your chance to be part of it.
