Roles and Responsibilities:

📍Closely work with Engineering Teams to develop team and cross-team plans to deliver quality products or services 📍Serve as the primary interface and point of contact for the program’s performance, schedule, quality, and technical issues 📍Build, develop, and grow any stakeholder relationships vital to the success of the program 📍Reviews and collaborate with Engineering Team on technical approach, level of effort estimates and feasibility 📍Develop and maintains plans including schedules, cross team dependencies and milestones using tools such as JIRA / Confluence 📍Drive the planning, execution, and controlling of the Program Ensure quality and timely delivery of deliverables 📍Support the development of ambitious quarterly objectives and key results (OKRs) 📍Ensures that program objectives and key results (OKRs) are met in the most efficient manner 📍Ensure commitments are being satisfied against the schedule by team members and stakeholders and developing mitigations and escalating schedule risks and issues 📍Develop and communicate strategies, goals, and objectives as well as program status and health to stakeholders and leadership 📍Develop repeatable processes to scale the team
📍Develop strategies to improve the Program’s delivery efficiency 📍Manage program risks and conditions, and facilitate development of mitigation strategies 📍Provide leadership and guidance to coach, motivate, and lead team members to their optimum performance levels and career development.

Must Have:

📍At least 3-5+ years of experience in the domain of Incident Response and Site Reliability Engineering 📍At least 3-5+ years of demonstrated Agile TPM experience, across multiple globally dispersed cross functional Agile Teams 📍Expertise with the use of JIRA roadmapping and advanced features 📍Strong presence with excellent written and verbal communications