About the company
Offchain Labs is a New York-based company building Arbitrum, a suite of scaling solutions for Ethereum. Arbitrum One and Nova are powered by Nitro, our proprietary technology stack. Nitroās next-generation rollup architecture provides 7x more throughput than Ethereum and lower fees without sacrificing any security. Prysm is an official Ethereum proof-of-stake client written in Go. Both individuals and institutions can use Prysm to participate in Ethereum's decentralized economy by running a node and earn rewards by running a validator to help secure the Ethereum blockchain. Upcoming Stylus will enable users to deploy programs written in popular programming languages like Rust, C, C++, and more, side-by-side with existing Solidity dApps on the same Arbitrum blockchain.
Job Summary
What you'll do:
šProvide timely and effective technical support to employees across all departments and locations. šTroubleshoot and resolve hardware, software, and networking issues. šOnboard new employees, setting up accounts and devices. šAssist with IT-related training and documentation. šIdentity and Access Management. šManage and maintain our identity provider (Okta or similar) and access control systems. šAdminister user accounts and permissions in SaaS solutions like MS-365, Google Workspace, and/or AWS. šEnsure compliance with security policies and best practices. šManage our small office network, including fiber connections, routers, switches, and wireless access points. šMonitor network performance and troubleshoot connectivity issues. Install and maintain conferencing equipment. šManage network drops and cabling. šManage and administer a diverse range of devices, including macOS, ChromeOS, iOS, and Android devices. šImplement and maintain MDM solutions (Jamf or similar) for device management and security. šEnsure operating systems and software are up to date. šMonitor and respond to security events and incidents. šImplement security measures to protect company data and systems. šStay informed about security threats and vulnerabilities. šAssist with the selection and procurement of IT hardware and software. šManage the lifecycle of IT equipment, including disposal and replacement.
What you'll need:
šProven experience as an IT Systems Administrator or similar role. šStrong understanding of networking principles and technologies (TCP/IP, DNS, DHCP, firewalls). šExperience with identity providers and access management solutions (e.g., Okta, keycloak, MS-365, Google Workspace, AWS IAM). šHands-on experience with managing and troubleshooting macOS, ChromeOS, iOS, and Android devices. šFamiliarity with MDM solutions (Kandji, Intune, Jamf, Google Workspace MDM). šAbility to diagnose and resolve hardware and software issues. šExcellent communication and interpersonal skills. šStrong problem-solving and analytical skills.
If youāre passionate about blockchain and decentralized technologies, explore more opportunities in web3 and cryptocurrency careers.
