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EoT Labs
Support Engineer
12 months ago | 948 views | Be the first one to apply

Support Engineer

Full-time
Remote

About the company

We are a team of hungry entrepreneurs, engineers and creatives, driven by the opportunity to have a real-world impact. We’re transforming the corporate-controlled Internet of Things into a people-powered Economy of Things, positively shaping our collective future in the process. Check out our vision deck to learn more about our ‘why’.

Job Summary

Tasks

Things you will do 📍Detect high-signal alerts from production infrastructure events to provide early indicators of network attacks and compromises. Come up with a possible solution of what to do in such cases. 📍Monitor for insecure conditions and design fallback systems to support the stability of the network. 📍Assessing the problems faced and performing basic troubleshooting to determine if an issue should be further escalated. 📍Respond to security alerts and incorporate incident response management. 📍Fixing issues and communicating back to the community. 📍Working on answering simple support requests from potential customers about peaq service. 📍Setting up a local proxy to debug outgoing Web3 requests.

Requirements

What you bring to the table 📍1+ year experience in maintaining pipelines. 📍Knowledge of UNIX/Linux system internals and computer networking such as system calls, TCP/IP, and debugging tools such as tcpdump, TShark, or Wireshark. 📍Basic understanding of blockchain technology. 📍Have a decent knowledge of managing CI/CD pipelines. 📍Taking up communication with people, finding the issue they are facing and helping them to get it sorted. 📍Interest in Cryptography skills. 📍Professional working knowledge of English language.

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