About the company
Easygo is the Australian powerhouse behind some of the world’s fastest growing online brands including Kick and Stake At Easygo we proudly stand as a prominent service provider to a powerhouse of brands within the iGaming industry, including Stake.com, Kick.com and Twist Gaming. Stake is the world's largest crypto casino, and leads the industry with a seamless online casino and sportsbook experience. Level up your online entertainment with Kick.com, the vibrant live streaming platform, which connects millions of gamers and content creators worldwide. All alongside the innovative game design studio, Twist Gaming, which takes creativity to new heights by crafting cutting-edge and captivating games. Our commitment to placing our clients and their communities' entertainment at the forefront of everything we do, has solidified us as the ultimate online service provider for entertainment companies.
Job Summary
Responsibilities
📍Customer & risk management – profiling and segmenting customers, in addition to monitoring betting activity both retrospectively and in real time 📍Reporting on product performance, including daily and weekly product performance reviews 📍Providing level 2 support to our customer support team, assisting them in dealing with customer queries 📍Site content management – including optimization of content and overall quality control 📍Running backend reports for in-depth analysis
Requirements
đź“ŤA passion and interest for both sports and betting. đź“ŤExcellent analytical skills with a keen eye for detail. đź“ŤExcellent communication skills. đź“ŤIndustry experience is preferable, specifically odds compiling and trading. đź“ŤAbility to work a rota of shifts flexible to the business requirements. đź“ŤAbility to work any 5 of the 7 days, which will include shifts between hours of 07:00 - 21:00. đź“ŤKnowledge of Colombian & Peruvian sports is essential, with a wider knowledge of Latam preferrable. đź“ŤKnowledge of spread betting (and the relationship between spread and fixed odds trading). đź“ŤKnowledge and interest in Esports would be highly beneficial.