About the company
About Chainlink Labs Chainlink is the industry standard oracle network for connecting smart contracts to the real world. With Chainlink, developers can build hybrid smart contracts that combine on-chain code with an extensive collection of secure off-chain services powered by Decentralized Oracle Networks. Managed by a global, decentralized community of hundreds of thousands of people, Chainlink is introducing a fairer model for contracts. Its network currently secures billions of dollars in value for smart contracts across the decentralized finance (DeFi), insurance, and gaming ecosystems, among others. The full vision of the Chainlink Network can be found in the Chainlink 2.0 whitepaper. Chainlink is trusted by hundreds of organizations—from global enterprises to projects at the forefront of the blockchain economy—to deliver definitive truth via secure, reliable data. Chainlink Labs is an Equal Opportunity Employer. LI-Remote Chainlink Labs focuses on SaaS, Open Source, Software, and Blockchains. Their company has offices in New York City and San Francisco. They have a mid-size team that's between 51-200 employees. You can view their website at https://chainlinklabs.com/ or find them on LinkedIn. When applying, mention the word CANDYSHOP when applying to show you read the job post completely. This is a beta feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human RODMuOC4xNTIuNzEM
Job Summary
Your Impact
📍Provide ongoing technical support to large scale, institutional users of our platform 📍Establish credibility with the relevant stakeholders within institutions to provide top level service to them 📍Help with the development of processes and practices that lead to increased efficiency 📍Develop a customer support knowledge base
Requirements
📍Direct experience of providing technical support to large scale enterprises in mission critical environments 📍Background in building, maintaining and supporting complex software applications 📍Strong knowledge of, and experience with blockchain/web3 technology 📍Knowledge of, and experience with technologies such as cloud environments, containerisation, messaging systems, databases etc.
