About the company
The Giving Block, a Shift4 company, is the platform helping nonprofits fundraise more effectively from modern philanthropists. Pioneers of the āCrypto Philanthropyā movement, The Giving Block developed the leading solutions for cryptocurrency donations, taking crypto and NFT donations mainstream in the nonprofit sector. The Giving Blockās team then developed a stock giving experience built to empower even more donors to give non-cash assets. When combined, The Giving Blockās product suite empowers more donors than ever to give assets to their favorite causes. Today, thousands of nonprofits are using The Giving Block to fundraise from modern philanthropists. Learn more about The Giving Block here. Shift4 Payments (NYSE: FOUR) is a leading provider of integrated payment processing and technology solutions, delivering a complete omnichannel ecosystem that extends beyond payments to include a wide range of value-added services. The companyās technologies help power over 350 software providers in numerous industries, including hospitality, retail, F&B, e-commerce, lodging, gaming, nonprofits, and many more. With over 7,000 sales partners, the company securely processed more than 3.5 billion transactions annually for over 200,000 businesses in 2019. For more information, visit shift4.com.
Job Summary
Responsibilities:
šBuild and lead Shift4 Crypto Client Services, developing and executing protocols for delivering premium high-touch support and helpful self-service resources to our growing client base šSupport account and relationship management to ensure maximum satisfaction across the client experience šSupport Business Development team with sales pipeline management and prospecting efforts
Competencies:
šDriven self-starter that is always looking to take on new challenges to support the teamās success
šGreat listener and communicator that is comfortable being client facing
šNatural problem-solver with a passion for helping clients with issues large and small
šHigh level of intellectual curiosity eager to learn and grow
šStrong foundational knowledge of the cryptocurrency industry and payments technologies, experience using crypto products and services preferred
šThrives in a fast-paced environment with an emphasis on organization and structure
