Responsibilities:

📍Utilize your research expertise and skills to deeply explore the unique value of cryptocurrencies for users and clearly articulate the 'why.' 📍Passionate about deeply understanding users, adept at using diverse research methods, and able to provide objective, unbiased, and insightful unique insights through systematic analysis frameworks to assist the team in products, and growth strategies. 📍Actively advocate the importance of user research, serving as a missionary to cultivate the team's belief in user research, thereby driving changes in products, and growth strategies. Train the team in basic interviewing skills and lead and assist internal stakeholders in meaningful dialogues with target users. 📍As the primary person responsible for research projects, effectively collaborate with cross-functional and international teams, including product, design, marketing, communications, growth, data, and customer service teams. Lead and collaborate with the team to define research objectives, develop and manage research projects, and help the team understand users' behavioral processes, needs, and pain points, thereby developing comprehensive action plans to create world-class fintech services. 📍Demonstrate excellent storytelling abilities, collaborating with the data team to efficiently communicate quantitative and qualitative research findings to the team. 📍Assist in recruiting and managing international research talents or research agencies. 📍Continuously learn and grow, constantly expanding your skills and deepening your industry knowledge and research capabilities.

Profile Requirements

📍Experience : A minimum of five years of experience in UX research with consumer mobile apps or fintech startups. 📍Comprehensive Research Skills : Mastery of qualitative research methods (exploratory and validation interviews, contextual inquiry, usability testing, cognitive walkthroughs, and prototype testing) and adept in various interviewing and analysis techniques, tailored to diverse research needs. 📍Problem-Solving and Innovation : Initiate research projects by collecting preliminary data through desktop research and community engagement. Work closely with stakeholders to identify and prioritize research topics that align with business objectives. 📍Research Project Management : Create detailed research projects that balance validity, reliability, and cost, ensuring alignment with goals and team capabilities. Plan and manage research timelines, resources, and communicate potential benefits, applications, and limitations with stakeholders.