In this role, you’ll:

📍Create engaging, interactive content to teach our customers about new product offerings, launch exciting e-learning courses, and explain cryptocurrency developments to a global audience
📍Build expertise across the Chainalysis product suite, on cryptocurrency technology, and investigative, compliance & regulatory workflows - and help others develop these same skills 📍Establish trust with customers through your approachable style 📍Collaborate widely within Chainalysis, working closely with experts in customer success, product development, investigations, research, revenue and beyond to find the best way to meet our customer’s learning needs 📍Help to further develop our training programs by innovating on our current content and evolving it for the future

We’re looking for candidates who have:

📍Worked in investigations, intelligence analysis or financial compliance, or have comparable experience and a proven ability to learn new fields quickly 📍Training experience, designing and delivering exceptional virtual & onsite training globally 📍An interest in blockchain technology and have a strong curiosity and hunger to learn new tech trends and develop industry leading expertise 📍The ability to communicate effectively across all levels of audience from new hires to established executives 📍Customer enablement experience, working with large Enterprises 📍Come through a learning and development background within a SaaS organisation. 📍Fluency in Chinese (Mandarin) and English