Responsibilities:

📍Collaborate with internal stakeholders, such as client/customer services and operations, fraud risk strategy, and payment risk teams to proactively identify operational risks across the organization, and assess their likelihood and potential impacts. 📍Lead fraud process deep dives by reviewing procedures and other artifacts in order to document existing controls and identify control gaps. 📍Develop and refine the fraud process, risk, and control inventories, including process diagrams, across various functional areas within the organization. 📍Partner with stakeholders to investigate, report, and manage fraud and other incidents in order to understand root cause and drive control enhancements. 📍Manage aspects of the Incident and Issue Management program including the design of Action Plans, to drive control enhancements and ensure risk exposures are being tracked, monitored and remediated. 📍Develop visually compelling and data-driven risk reporting that communicates complex information clearly and concisely to senior management and other relevant stakeholders. 📍Develop control testing strategies that help drive a proactive and continuous risk-control environment. 📍Stay updated on emerging trends and regulations in the payments and digital asset space, proactively identifying and addressing new risk considerations.

Qualifications:

📍Bachelor's degree in Risk Management, Business, Finance or a related discipline. 📍Minimum 8+ years of experience in risk management, preference for those covering payments, fraud risk, and fraud operations within financial services or digital assets. 📍Proven experience in project and stakeholder management, conducting risk-control assessments, managing incidents, issues, and driving remediation efforts. 📍Strong understanding of Operational Risk and its framework elements. 📍Excellent communication and presentation skills, with the ability to tailor reporting to different audiences. 📍Demonstrated ability to collaborate effectively with all levels of a global organization. 📍Strong analytical and problem-solving skills. 📍Experience working in / knowledge of the digital asset space (cryptocurrency, blockchain) is highly desirable. 📍Experience working with payments (fiat on/off ramp, banking services), fraud risk, and customer service operations teams 📍Experience with GRC systems on a global scale is a plus.