About the company
Polygon Labs develops Ethereum scaling solutions for Polygon protocols. Polygon Labs engages with other ecosystem developers to help make available scalable, affordable, secure and sustainable blockchain infrastructure for Web3. Polygon Labs has initially developed a growing suite of protocols for developers to gain easy access to major scaling solutions, including layer 2s (zero-knowledge rollups and optimistic rollups), sidechains, hybrid chains, app-specific chains, enterprise chains, and data availability protocols. Scaling solutions that Polygon Labs initially developed have seen widespread adoption with tens of thousands of decentralized apps, unique addresses exceeding 225 million, over 1.2 million smart contracts created and 2.56 billion total transactions processed since inception. The existing Polygon network is home for some of the biggest Web3 projects, such as Aave, Uniswap, and OpenSea, and well-known enterprises, including Robinhood, Stripe and Adobe. Polygon Labs is carbon neutral with the goal of leading Web3 in becoming carbon negative.
Job Summary
Your Responsibilities
📍Own, integrate and maintain all tools and services used internally across the org, including, but not limited to: 📍HRIS apps, Support Ticketing systems, Productivity Suites, CRM apps, Teleconferencing apps, source code & password management services. 📍Implement best practice policies and procedures for onboarding, scaling, security, backups and disaster recovery, for all services. 📍Coordinate monitoring performance and availability of services with DevOps teams. 📍Coordinate with teams across the org to manage capacity planning for all services, including maintaining and managing license pools for services. 📍Support the acquisition of new tools, from requirements gathering, selection and testing, to purchase and deployment with rollout planning and integration with existing tools. 📍Coordinate with HR & team leads to manage standardized employee groupings across tools, and, customization of workflows and admin rights per team within tools and services. 📍Design staff onboarding and exit procedures, and policies for services in coordination with HR & team leads. 📍Standardize management procedures and contacts for all services. 📍Coordinate with the Finance team to standardize payment policies and methods for services across the org. 📍Manage end-user training plans and documentation for service use.
What You'll Need
📍3-5 years experience working with Okta - Engineering secure access and efficient workflows for 100+ SaaS tools. 📍3-5 years experience managing Google Workspace for a global workforce of 300+ users 📍Extensive experience administering Slack Enterprise for corporate communications. 📍3+ years administering Mobile Device Management for Mac and Windows Laptops - Jamf and Intune MDM preferred. (80% of our users work with Mac laptops) 📍3+ years managing Jira Service Desk and Jira Service Management for multiple functions. 📍3+ years experience with Cloudflare 📍Previous experience managing and securing Github Enterprise access and settings.
